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  • Complain about something you bought

    Found in Consumer rights and complaints / How to complain / Complain about something you bought

    If you buy products that do not work like they’re meant to, are faulty, or have not arrived in time or in acceptable condition, the Consumer Guarantees Act gives you the right to claim a refund, repair or replacement.

  • Consumer laws

    Found in Consumer rights and complaints / Consumer laws

    Find out what laws protect you when buying from, or sharing your information with, businesses selling in New Zealand and online.

  • Family violence leave

    Found in Work / Family violence leave

    If you, or a child in your care, are affected by domestic and family violence, you can ask your employer for paid family violence leave and flexible working arrangements.

  • Being deprived of NZ citizenship

    Found in Passports, citizenship and identity / New Zealand citizenship / Changing your citizenship status / Being deprived of NZ citizenship

    In rare circumstances, the Minister of Internal Affairs can take away your New Zealand citizenship. You will no longer be able to use a New Zealand passport and you might not be allowed to live here.

  • Enduring Power of Attorney (EPA) for property

    Found in Family and whānau / Enduring Power of Attorney (EPA) for property

    An EPA for property is a legal document that means that someone can look after your money and property if you become unable to.

  • Governing legislation

    Found in Recreation and the environment / Daylight saving in NZ / Governing legislation

    Our timezone, the daylight saving dates and the rules around what happens if you are working when the clocks change are governed by 2 pieces of legislation.

  • When you get a flatmate in your own house

    Found in Housing and property / Renting and flatting / When you get a flatmate in your own house

    If you own a house, you can get people to occupy the spare bedrooms and help with the bills.

  • Your consumer rights

    Found in Consumer rights and complaints / Your consumer rights

    You have the right to complain if something you’ve bought does not work, a service has not achieved the result that was agreed, something has not been delivered on time, or you've been misled by an advert.

  • Privileges and responsibilities of a citizen

    Found in Passports, citizenship and identity / New Zealand citizenship / Privileges and responsibilities of a citizen

    When you become a New Zealand citizen, you will have the same privileges as a person who was born here. You will also have the same responsibilities.

  • Disability Allowance

    Found in Health / Financial help and services / Disability Allowance

    Disability Allowance is a weekly payment from Work and Income for people who have regular, ongoing costs because of a disability.

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